We have compiled the most common questions we get from our customers in our Frequently Asked Questions page. If the answer to your question is not listed below, feel free to contact us and we’ll be more than happy to answer your questions.
While supplements are generally safe, a certain level of caution is advised for every product you see online, including our products. It is always smart to look into the ingredients and supplement facts so you can make an informed decision. We support supplement awareness, and for that, we would always advise our customers to seek the advice of their physician before taking our supplements, or any other supplement in the market.
No. Supplements and medicine belong in two, very different categories. Supplements are meant to be treated as products to supplant or supplement your dietary needs, while prescription medicine are actual products meant to treat or cure medical conditions. Your doctor’s advice should take precedence over any advice you see online.
Currently, we do not have a retail distributor in the United States, and all products are exclusively available online. As we grow and expand our operations, we may gradually move to retail and have our products near you. We have carefully studied the numbers, and we have made the necessary adjustments to make our products affordable even with shipping and handling considered.
Currently, our online portal is the only recognized distributor for all products. We cannot guarantee the authenticity of the brands being sold in other online retailer websites, as we currently have no plans of expanding our online distributions outside of our official website.
We have full confidence in each of our products. We provide our customers with a limited, 90-day money back guarantee on all purchases made on our official website. Should you feel that your purchase is not up to par with your expectations, you can contact our customer care team who can help you process your refund. We promise to make the refund process simple, smooth, and stress-free.
We recognize that the industry that we work in requires a certain degree of privacy for our customers. We send out our products in discreet packaging, and nobody but you would know the contents of your package.
We send our products through standard shipping. Upon successfully placing your order on our website, you can expect your shipment to arrive within 3-5 business days.
Currently we accept the following payment methods:
• Visa • Mastercard • Discover • American Express • PayPal
The information we collect during the billing process will be only used for billing and fulfillment purposes. We assure you that your information would not be sold, shared, or auctioned to any other third party companies.
† These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.
Results not typical. Individual results may vary.